Friday, September 4, 2020

Free IT Support for Older Adults - offered by Montgomery County government

Montgomery County is offering free tech support appointments for seniors age 60 and older through
end of October 2020. Senior Planet Covid Corps members are specially trained tech support workers who can provide help with computers, tablets, cell phones, printers, email, using the Internet, downloading and using apps, and more.

Free 30-minute phone or web-chat appointments are being offered in six time slots between 10am and 2:30pm. Appointments are available by phone or video call in English, Spanish, Chinese, Amharic, French, Portuguese, Farsi, Hindi, Nepali, Malayalam, and Russian.

Types of services available:
  • Help accessing email
  • Learning to store documents online
  • Understanding password storage services
  • Finding a feature on an iPhone or Android smartphone
  • Help with MacBook or Windows issues
  • Help with problems with tablets and printers
  • Using the Internet or applications
  • Other technology-related questions or issues

Note: They do not provide phone or computer repairs.