Flex:
- connects riders in the zones to transit hubs, commercial centers, public services—and home.
- uses mobile app-based booking for all rides through the Ride On Flex app.
- features brand-new 11 passenger buses with wheelchair accessibility and free WiFi.
- accepts reservations only for same-day, on demand service—you are offered the next available time.
- accepts ride requests to and from any location within the serviced zone.
- takes only cash and SmarTrip® cards, passes and tokens.
How to participate the Flex program:The bus operator will ask for your name on boarding.
Boarding is at designated corners, not fixed bus stops (curb to curb service for wheelchairs).
Flex boarding at Metro stations
Wheaton: Bus Bay H
Rockville: Kiss & Ride lot (West)
Glenmont: Kiss & Ride lot
REMEMBER
- No boarding without a booked reservation.
- No fixed schedule. Flex comes when you book a ride! See the service hours .
- The bus operator will wait one minute after arrival at your pickup location.
- No-show riders will have their registrations suspended after three no-shows.
- You must have cash or fare on your SmarTrip® card before boarding.