In our first Nurse Bee story you learned how to keep your loved one’s records organized. In this edition you will learn how to be prepared for a doctors visit.
1.
Keep a calendar especially for your loved one. Put it in a place where you can see it. Write all events for them on it including medical appointments, visits to the ER or hospital. Write which doctor, reason for ER or hospital visit, and when they were discharged at the time that it happened. It’s hard to remember these things if you are stressed or tired. Now you have a record, so you don’t have to remember it.
2.
If English is your second language, and you want to make sure you can understand all the information the doctor tells you, ask the office if they can provide an interpreter in your language. Call ahead of time as they may need to plan for an interpreter to be available.
3.
3.
Take the calendar and the medical records with you.
4.
4.
If your loved one is using a cane or wheelchair you can ask before you make the visit, where is the closest access or handicapped parking space so your trip will be easier. Let them know that your loved one is in a wheelchair or has difficulty walking distances.
5.
5.
You or your loved one may have some questions to ask the doctor. It’s best to write them down before you make the visit. Often, it is easy to forget them when you are in the moment.
6.
6.
I hate to say this, but some doctors will want to rush you in and out. If you are not finished with your questions or they have not answered them to your satisfaction or understanding, request that you need to stay until they are clarified. Remember that you are paying for their time. The doctors give this type of
information to patients every day and some honestly don’t realize that it may be difficult for you to understand. Try not to be intimidated which many people can become. You are your loved one’s best advocate!!
7.
7.
Many doctors are now using computers and you can obtain a copy of the visit immediately. Ask for a copy so you can review it later. Also, many practices have computer portals where you can access notes, labs, and diagnoses from your computer. Ask if this is available to you.
8.
8.
If laboratory tests or x-rays are needed, ask the assistant or secretary which tests or x-rays are accepted by your insurance company. They can provide you with this information and the facility which is closest to where you live. Upon leaving the office, make sure you write on the calendar when the next visit is due.
Congratulations, now you can go to doctor appointments, understand what is going on, and be a successful advocate!!
My next column will be about what to do when you must call 911 for an emergency.
Nurse Bee
Click here to view all Nurses Notes
Congratulations, now you can go to doctor appointments, understand what is going on, and be a successful advocate!!
My next column will be about what to do when you must call 911 for an emergency.
Nurse Bee
Click here to view all Nurses Notes
